When selecting Wi-Fi preferred, WiFi Calling will be active for calling and messaging whenever the device is connected to WiFi network with a reliable Internet connection. Many Android devices allow a user customization for when a WiFi Calling connection should be active.
Some may replace the Shaw network name with Wi-Fi Calling, while others will use a symbol in the status bar to indicate a connection. The WiFi Calling connection indicator varies by manufacturer on Android devices.
If you encounter issues setting up WiFi Calling using the steps above, please try registering here. You may receive a text message confirming WiFi Calling is enabled.Tap Done to complete the WiFi Calling activation process.Tap Continue when you have completed the form.You will be prompted to fill out a form to set your Canadian 9-1-1 emergency address.Login to your My Shaw Mobile account using your phone number and PIN.Review the WiFi Calling Terms of Service and tap Accept when ready.Toggle WiFi Calling ON to enable it and activate the service.Connect your phone to a WiFi network with Internet access.As a device moves between WiFi access points, a brief interruption of your call may occur while the device transitions to the stronger WiFi access point or falls back to the mobile network.įollow the steps below to set up WiFi Calling on your compatible Android phone: Google WiFi) may not support a seamless hand-off experience during WiFi Calling or during a VOIP call (i.e. Note: Mesh WiFi products for the home (i.e. Additionally, all Shaw Go WiFi hotspots and networks allow WiFi Calling connections. For Shaw Internet customers, all of our in-home WiFi modems support WiFi Calling. The WiFi Calling feature is not enabled on devices by default, as we require additional information from you regarding emergency 9-1-1 address instructions prior to activation.Įvery WiFi network with a reliable Internet connection can support WiFi Calling however, you may encounter limitations when using networks with low bandwidth and/or low upload speeds, or with networks that block certain connections such as IPSec (Internet Protocol Security). WiFi Calling is included and available for all Shaw Mobile customers using compatible iOS and Android devices that are updated to the latest software and connected to a WiFi network with a reliable Internet connection.
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